Jul 30, 2024 · How do I run an internet speed test? Didn't find what you were looking for? We have advanced search options to make it easier to locate posts, questions and answers on this …

We put together this post to outline troubleshooting steps to resolve internet issues including intermittent and slow speeds as well as details to include when asking the Community for assistance. This post …

Mar 16, 2025 · We put together this post to answer common questions and misconceptions about ping and traceroute tests.

We would typically have you log into spectrum.net or the My Spectrum app, visit the services tab and run a speed test from the internet section. This not only tests the speed to your device, but also to …

I'm having internet issues, my brother was being disconnected from his games but the speed tests were fine and he had 12 ping.

May 2, 2025 · He even ran test with my PC connected directly to the spectrum equipment, bypassing the router, (which I have done on a couple occasions since then) and the upload latency remains. my …

Categories - Tips & Resources for troubleshooting your Internet Speed and Connections

Dec 16, 2023 · Can't call, phone won't connect. Can't chat, won't connect. Internet speed test reporting 25 MBPS download versus 300 MBPS expected.

Hello, Yesterday, i received an ARRIS SBG6950AC2 modem/router that was purchased from Amazon. Spectrum support was able to activate the modem/router without a problem. The cable/internet are …

The wifi speed on the netbooks and iphones got slower though - 1/2 speed. I changed channels and tried different things and got really frustrated with it plus I did not like the way it looks with antennaes …