In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Sustainable health system operating models are those that abandon the traditional top-down hierarchy, according to two case studies recently highlighted by the American Hospital Association. In an ...

Today’s CIOs are expected to fix everything, but only own half the process. It’s time to stop blaming leadership and start fixing our broken operating models. The idea of the “360° CIO” isn’t a future ...

For decades, the wealth and asset management industry has pursued a vision of operational unity: a “single platform” capable of connecting data, workflows, analytics, and controls across the front, ...

Cloud operating models vary by industry, organization size, structure and technology adoption profiles. However, successful models will almost always contain a cloud enterprise architecture or EA ...