Customer relationship management (CRM) systems have evolved into multifaceted hubs that add tremendous value to your company. However, how well you integrate a CRM system with your existing workflow ...

There are myriad factors that contribute to the success or failure of energy trading and risk management (ETRM) system implementations. These run the gamut of reasons for project failure like the ...

This simplified implementation will help build confidence and buy-in among stakeholders and employees alike. Simultaneously, for those select “super users” identified earlier in the implementation ...

Find out everything you need to know before starting an ETRM system implementation. Over the last two decades many energy companies that engaged in the purchase and sale of commodities as a matter of ...

Customer relationship management (CRM) implementation is a 10-step process for launching CRM software for your business. When implemented correctly, your new CRM will help you manage contacts, track ...

Effective pre-implementation planning is critical for successful adoption of intelligent process automation (IPA). The comprehensive IPA pre-implementation framework outlined in this document provides ...

Editor’s note: Sreekumar Somasundaram is a senior supply chain technical program manager at AWS. This article and its content was created prior to his current position with AWS. Implementing a ...