The UK’s National Health Service is struggling on all fronts, from staff shortages to doctors strikes to mammoth waiting lists. According to official data, the waiting list for hospital treatment rose ...

No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

Lest there be any doubt some startups are riding high even amid the macroeconomic uncertainty, process mining software vendor Celonis today announced that it secured a whopping $1 billion in ...

Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...

Eversource Energy’s automation journey shows that companies can reinvigorate operations and employee experiences through intelligent automation. By addressing backlogs, adopting process mining and ...

What started as looking at individual processes at BMW back in 2016, using Celonis’ process mining technology, is now expanding to interdependent processes and interdependent suppliers to achieve more ...